Bathtub Repair Technician
Full Time • Charlotte
Benefits:
- 401(k) matching
- Bonus based on performance
- Company car
- Free food & snacks
- Paid time off
Do you have a knack for fixing things with your hands? Thrive doing something different every day? You might be the perfect Surface Experts Technician! Complete small repairs daily by applying your creativity and using problem-solving skills.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
WE OFFER:
- Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
- Great Work/Life Balance: No required overtime, no nights, no weekends
- 401 (k) plan with matching contributions
- Time Off: Paid holidays and accruable vacation
- Flexible Work Schedule: Can accommodate midweek appointments
- Paid New Hire Training: Onboarding includes learning alongside a trained technician
- Company Car: Each technician drives a branded company vehicle for job duties
- Tools Included: All necessary tools and products are provided
- Learn a New Trade: Develop skills in a brand-new emerging trade
- Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
- Small Business: Local business with an owner who works alongside the team each day
- Mentorship Opportunities: Ongoing repair training and career development
- Dedicated Help Lines: Technician Support Team on call to assist to questions
DUTIES:
In the Field Daily
- Visit 4+ jobsites every day
- Repair, resurface and paint bathtubs, showers, countertops and other hard surfaces
- Employ your creativity in several settings such as apartments, hotels, commercial buildings, and building sites
Customer Service and Communication
- Use outstanding customer service to engage with staff and tenants
- Keep progress up to date with notes and updates in our CRM/Dispatch tool
- Reach out to our Support Team on any issue or question
Follow Repair Process
- Develop an understanding of our own 5-step repair process and use it in the field
- Master each part of your custom-made tool-kit
- Think outside the box to create one-of-a-kind repairs
We are looking for someone who has experience in the process of fabricating or installing bathtubs and familiarity with common tub building materials: fiberglass, gel coat, enameled steel and acrylic. We repair damages to tubs that happen during or after installation. We will train you to repair other types of hard surfaces commonly found indoors in kitchens and bathrooms.
QUALIFICATIONS
- Practical experience with a hands-on trade – Example include any part the construction, manufacturing, or painting process. Personal hobbies could work too!
- Maintenance experience is beneficial but not mandatory.
- Color is a fundamental part of our work, and the ability to understand and manipulate color is crucial for success.
ABOUT SURFACE EXPERTS
Surface Experts does it all: Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We aim to be the “one place fixes all” for any kind of small surface damage.
- Traditional skills meet modern solutions: We deliver high-quality, long-lasting repairs with a smile.
- While many of our repairs are relatively small and straightforward, our competitors always want to completely resurface. Our repairs are often smaller than a dinner plate. This superior alternatives results in satisfied customers and long-term relationships. Our process minimizes materials in landfills while helping our customers save time and money!
- Our repair process needs minimal product – usually just 1 to 2 tablespoons – allowing our technicians to take everything they need with them in a small vehicle. Our method ensures a clean and smell-free experience, complete in less than two hours.
Compensation: $19.50 - $26.00 per hour
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others
- Put Relationships First
- No Jerks
- Be Humble
Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
Apply here.
Paid Training
Competitive Compensation with Bonus Potential
Paid Time Off